Privacy Policy

Last Updated: January 2025

1. Introduction

XYNAGI GROUP LIMITED (Company number 16463002, registered at 1a 15 Chelsea Embankment, London, Greater London, England, SW3 4LA), referred to as "XynAGI," "we," "us," or "our," is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide when using our website or services, including but not limited to:

• Name, email address, phone number, and company details
• Account credentials
• Communications with us
• Information provided when requesting support
• Information provided when participating in surveys or promotions

2.2 Usage Information

We may automatically collect certain information about your device and how you interact with our website or services, including:

• IP address and device identifiers
• Browser type and version
• Operating system
• Pages visited and features used
• Time and date of visits
• Referring website or application

3. How We Use Your Information

We may use the information we collect for various purposes, including:

• Providing and maintaining our services
• Improving our website and services
• Communicating with you
• Analyzing usage patterns
• Protecting our rights and preventing fraud
• Complying with legal obligations

4. Sharing Your Information

We may share your information with:

• Service providers who perform services on our behalf
• Business partners with your consent
• Legal authorities when required by law
• In connection with a business transaction (e.g., merger or acquisition)

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities and to improve your experience on our website. You can manage your cookie preferences through your browser settings.

5.1 Google Analytics

We use Google Analytics 4 (GA4) with Enhanced measurement enabled to analyze website usage and improve our services. Enhanced measurement automatically tracks the following user interactions:

• Page views and navigation
• Scroll depth (how far users scroll on pages)
• Outbound link clicks (clicks to external websites)
• Site search queries (if applicable)
• Video engagement (play, pause, completion)
• File downloads

Google Analytics uses cookies and similar technologies to collect and store information about your use of our website. This information is used to generate statistical reports about website activity and to help us understand how visitors interact with our website. The data collected may include your IP address, browser type, device information, pages visited, time spent on pages, and the referring website.

Google Analytics data is processed by Google in accordance with their Privacy Policy. You can opt-out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on, available at: https://tools.google.com/dlpage/gaoptout

For more information about how Google uses data when you use our website, please visit: https://policies.google.com/technologies/partner-sites

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, which may include:

• Accessing your personal information
• Correcting inaccurate information
• Deleting your information
• Restricting or objecting to processing
• Data portability
• Withdrawing consent

To exercise any of these rights, please contact us using the details provided below.

8. International Transfers

Your information may be transferred to, and maintained on, computers located outside of your country or jurisdiction where data protection laws may differ from those in your jurisdiction. We will take appropriate measures to protect your information in accordance with this Privacy Policy.

9. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

XYNAGI GROUP LIMITED
1a 15 Chelsea Embankment
London, Greater London
England, SW3 4LA
Email: privacy@xynagi.ai